Return Policy


30-Day Satisfaction Guarantee

At Gripophone, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 30-day satisfaction guarantee. You may return your product within 30 days of the delivery date for a full refund, provided that the item is in its original condition and packaging.

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer support team at with your order number and reason for return.

  2. Return Instructions: Our customer support team will provide you with instructions on how to return your item.

  3. Ship the Item: Package the item securely and ship it to the address provided by our customer support team.

  4. Receive Refund: Upon receiving and inspecting the returned item, we will process your refund within 5-7 business days. The refund will be issued to your original payment method.

Please note:

  • Items must be returned in their original condition and packaging.

  • Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).


1-Year Manufacturing Warranty

Gripophone products come with a 1-year manufacturing warranty. This warranty covers any defects in materials or workmanship under normal use during the warranty period.

Warranty Claim Process:

  1. Contact Us: If you experience any issues with your product, please contact our customer support team at with your order number, a description of the issue, and any relevant photos or videos.

  2. Assessment: Our team will assess the issue and determine if it is covered under the warranty.

  3. Replacement: If the issue is deemed a manufacturing defect, we will provide instructions for returning the defective item and will send you a replacement free of charge.

Please note:

  • The warranty does not cover damage caused by misuse, accidents, or unauthorized alterations.

  • Proof of purchase is required for all warranty claims.

If you have any questions or need further assistance, please contact our customer support team at We are here to help and ensure your satisfaction with Gripophone products.

Thank you for choosing Gripophone!